I need help for someone else

Find out how you can help someone facing homelessness in Northern Ireland. Taking the time to reach out and offer support could make a huge difference, it might help them access services that could change their life.

 

On this page, we’ll cover key steps, answer common questions, and explain the support available through Simon Community and other services. If you’d prefer to speak to someone, our Homeless Support Line is free to call and available 24/7. Our friendly advisors are ready to listen and support you.

I’ve seen someone or I know someone who is sleeping rough - how can I help?

Seeing someone sleeping rough can be worrying. If you’d like to help, there are safe and practical ways to offer support.

I know someone who is sofa surfing

If someone you know doesn’t have a stable or safe place to stay, we can help you understand what support may be available and how best to help them.

 

Simon Community Homeless Support Line
Speak to someone who can advise you on your options, and take the next step with someone on your side.
This service is free and available 24/7. Call 0800 171 2222

Family Services – Emergency and Temporary Accommodation

Homelessness can happen to any family. We work in partnership with the Housing Executive to provide temporary accommodation for families until they are offered a social home or find a suitable private rental.

Adult Services – Emergency and Temporary Accommodation

Simon Community works in partnership with the Housing Executive to deliver hundreds of bed spaces every night for people who need short-term or longer-term shelter.

Youth Services – Emergency and Temporary Accommodation

Our youth accommodation projects are for young people aged 16 – 25 who need a safe place to stay while working towards living independently.

Housing Rights

Housing Rights is a Northern Irish independent organisation that provides free, expert advice on housing and homelessness. To speak to a housing adviser, call 028 9024 5640

I know someone who doesn’t have a safe place to stay

If someone you know doesn’t have a stable or safe place to stay, we can help you understand what support may be available and how best to help them.

 

Simon Community Homeless Support Line
Speak to someone who can advise you on your options, and take the next step with someone on your side.
This service is free and available 24/7. Call 0800 171 2222
Family Services – Emergency and Temporary Accommodation
Homelessness can happen to any family. We work in partnership with the Housing Executive to provide temporary accommodation for families until they are offered a social home or find a suitable private rental.
Adult Services – Emergency and Temporary Accommodation
Simon Community works in partnership with the Housing Executive to deliver hundreds of bed spaces every night for people who need short-term or longer-term shelter.
Youth Services – Emergency and Temporary Accommodation
Our youth accommodation projects are for young people aged 16 – 25 who need a safe place to stay while working towards living independently.
The Northern Ireland Housing Executive
The public body responsible for social housing and homelessness services in Northern Ireland. Call 0344 892 0900 or 03448 920 908 for emergencies.
Tenancy Deposit Service
If you’re 18 or over, we provide a grant towards your deposit, so you can secure a home in the private rental sector.
Financial support
We can offer practical help to people at risk of homelessness, including support with housing costs, essential bills, and basic items needed to keep a safe home.

I know someone who is going to become homeless soon

If you know someone who may become homeless soon, there are steps you can take to help them access support early.

 

Family Services – Emergency and Temporary Accommodation
Homelessness can happen to any family. We work in partnership with the Housing Executive to provide temporary accommodation for families until they are offered a social home or find a suitable private rental.
Adult Services – Emergency and Temporary Accommodation
Simon Community works in partnership with the Housing Executive to deliver hundreds of bed spaces every night for people who need short-term or longer-term shelter.
Youth Services – Emergency and Temporary Accommodation
Our youth accommodation projects are for young people aged 16 – 25 who need a safe place to stay while working towards living independently.
Housing Rights
Housing Rights is a Northern Irish independent organisation that provides free, expert advice on housing and homelessness. To speak to a housing adviser, call 028 9024 5640
Drugs & Alcohol Service
Our Drug and Alcohol Service offers free, confidential support for anyone aged 18+ living in the South Eastern Trust area. We use a harm reduction approach to help you take small steps towards recovery – at your pace.
Community Support Service
Our Community Support Service works in certain areas, helping people stay in their homes and live independently.
Financial support
We can offer practical help to people at risk of homelessness, including support with housing costs, essential bills, and basic items needed to keep a safe home.
Tenancy Deposit Service
 If you’re 18 or over, we provide a grant towards your deposit, so you can secure a home in the private rental sector.